Talavera Pottery Store specializing in Mexican Talavera Pottery The online source for Mexican Talavera Pottery planters,
animal decor, bird baths, bathroom accessories and more!


 
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Customer Service

Our Product

All of our products are handmade and hand painted in Mexico by highly skilled artisans. Therefore, each piece is unique and may vary slightly from the picture on our website. No two pieces are exactly alike and the customer needs to be aware of this when placing an order.

Shipping & Delivery

Shipping is FREE anywhere in the Continental U.S. Shipping takes 5-10 business days from receipt of your order and payment until your order arrives, depending upon your location. Expedited shipping can be arranged for an extra fee, simply contact us after placing your order to arrange and pay for this expedited service. If you wish to ship an item out of the Continental U.S. please call 877-246-1673 to place your order. An additional fee will be charged.

Privacy & Security

We are committed to protecting your privacy.You can review our privacy policy here.

Returns & Replacements

Here at the Talavera Pottery Store customer satisfaction is our main concern. Every piece is carefully inspected before leaving our warehouse. All sales are accompanied with a 10 day money back guarantee.

If you are not satisfied with your purchase you may, within ten days of receipt, ship the item back to us at your expense. You will receive a full refund of your purchase price less our shipping cost. In this event please give us a call at 877-246-1673, or email us to obtain a Return Authorization Number (RAN). Once you receive your RAN, please pack your package in the same way you received it and mail it to:

The Talavera Pottery Store
25370 Zemel Road
Punta Gorda, FL 33950


If you refuse delivery of your item you will be charged shipping costs both ways.

If you received your item but it was damaged or broken please see the Damaged/Broken Items section on this page.

Damaged/Broken Items

First:  If possible, upon receipt of the shipment any visible damage to the shipping box should be noted with the carrier representative at the time of delivery. Also, if any items in your shipment are found to be damaged it should be noted on the delivery receipt if possible.

Second:  In all cases save the broken item and all packaging as they were received, this is necessary for carrier inspection if required.

Third:  Contact us via email or phone within three business days of receipt of your order and explain the problem. We will replace the item or credit you for your loss provided the above guidelines have been met.

Ordering & Payment

Use our eCommerce shopping cart to place your order. You can pay for your merchandise with securely with a credit card via Authorize.net or PayPal through our shopping cart checkout system. All prices are in U.S. American dollars ($). No account registration is required. Your name and email address will be stored for future notifications.

Pricing & Promotions

We guarantee 100% satisfaction to our customers with our products, prices and service. We are confident that we can provide you with the highest quality products, best prices, and best customer service in the industry. If for some reason you are not satisfied with our products, prices and customer service, we encourage your feedback to help us address the problem the best way possible. If you see room for improvement in any way we appreciate your input.

Wholesale Inquiries

Yes we do wholesale. Please email us at TalaveraPotStore@aol.com for a catalog and price list. Please include your name, company, address, phone number and tax id number.
Our Talavera Pottery is handmade and hand painted in Mexico by highly skilled artisans.  Each piece is unique and may vary slightly from the picture shown.  No two pieces are exactly alike.  Please be aware of this when placing an order.

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